Contact support
Email us with your device model, iOS version, Fendu app version, and what you expected to happen. Please do not send bank account numbers or card numbers.
Fendu support
Help for paycheck
planning on iOS.
Questions about setup, iCloud sync, Pro, billing, or something that does not look right? Start here.
Start here
Fast answers before you email.
Privacy-first setup
Fendu does not use Plaid, does not ask for bank credentials, and does not run third-party trackers.
App Store billing
Pro subscriptions, free trials, cancellations, and refunds are handled by Apple through your Apple Account.
Billing
Pro, trials, cancellations, and refunds.
Fendu Pro is sold through the App Store. Apple handles billing, subscription management, cancellation, and refund requests.
Cancel Pro or a free trial
Manage subscriptions in iOS Settings or follow Apple's cancellation guide.
Request a refund
Refunds for App Store purchases are reviewed and handled by Apple.
Restore purchases
In Fendu, open Profile and tap Restore Purchases. Use the same Apple Account that started the subscription.
FAQ
Common questions.
Does Fendu connect to my bank?
No. Fendu is a planning tool. It does not connect to banks, move money, pay bills, ask for banking credentials, or use Plaid.
Where is my data stored?
Fendu stores your planning data on your device. When iCloud sync is enabled, data syncs through your personal iCloud account using CloudKit.
How do I restore Pro?
Open Fendu, go to Profile, and tap Restore Purchases. Make sure you are signed in with the same Apple Account that purchased Pro.
What happens if Pro expires?
Your existing data stays visible. Pro-only creation and editing limits apply again until Pro is active.
How do I sync to a new iPhone?
Install Fendu on the new device, sign in to the same Apple Account, and make sure iCloud is enabled for Fendu.
Can Fendu give financial advice?
No. Fendu helps organize paycheck plans and bills. It does not provide financial, investment, tax, or legal advice.
Still need help?
Email support@fendu.app with a short description and any screenshots that would help us understand the issue.